FAQ

It's easy! Contact us and tell us what you expect. We will present the suitable offer. After signing the contract and handing over the apartment keys to us, we prepare it for rent. From now on, you can relax and enjoy the rental income.

We do not charge any initial fees.

We take responsibility for full property management: positioning on leading travel portals, reservations, contact with guests, check-in and check-out service, cleaning or linen change. We also offer assistance in organizing transport from and to the airport, if the guest wish, and a welcome gift, so that they feel at home from the very first moments. In addition, by tracking the market trends, we are able to optimize the offer and generate as many views and bookings as possible. If you need more information, please contact us at: bok@hosthelper.pl

At the end of each month, we sum up all payments for reservations made on your apartment and, after deducting the commission, we send them directly to the bank account you provide. Transfers are made once a month.

You will get access to the Owner's Panel, where you can check the occupancy and income from each reservation with its detailed calculation. In addition, at the end of each month, we will send you an e-mail with a summary statement of the given renting period.

Comprehensive Management Service assumes a minimum period of six months. Due to seasonality and other factors, a period of less than 6 months might not fully reflect the income that you would have gained from using Hosthelper over an extended period of time.

After handing over the fully prepared apartment to us, we need a few days to organize a professional photo session and prepare listings.

Z momentem nawiązania współpracy i przekazaniem lokalu, możesz zrelaksować się wiedząc, że twoje mieszkanie jest w odpowiednich rękach. Koniec z przegapionymi szansami na rezerwacje, telefonami od klientów, którym w środku nocy zginęły klucze lub pękła rura z wodą. Koniec z obowiązkami związanymi z meldowaniem i wymeldowaniem gości oraz wynajęciem osób do sprzątania. Odtąd będziesz jedynie oczekiwać na raporty i płatności wysyłane na koniec każdego miesiąca.

First you need to talk to the landlord and get their written consent.

Of course! We work with people who are professionals in this field. Contact us and we will be happy to see your premises and discuss ideas for the interior design.

Guest service is our main priority, so we will always try to meet their individual needs and expectations.

Yes, we will take care of any such emergency. You can sleep well.